AI-powered voice assistant company AI Rudder has successfully secured a Series B funding round totaling USD$50 million, bringing the overall amount over the last 12 months to USD$60 million.
The round was supported by Sequoia Capital India and Huashan Capital, and welcomed new investors from US-based investment firm Tiger Global, tech-focused hedge fund sponsor Coatue, venture capital firm Cathay Innovation, multi-asset investment group First Plus and China-based internet-business incubator VenturesLab.
"Advancements in machine and deep learning technologies are opening new possibilities for Voice AI to be more human-like. This fresh infusion of capital will support continuous enhancements to our suite of products, enabling our clients to deliver more frictionless digital experiences to their customers," said Kun Wu, Co-Founder and Managing Director, AI Rudder.
“The ubiquity of technology and SaaS has allowed us to impact businesses across continents – in countries like Mexico, Kenya, Australia and beyond. We're excited to lead this next phase of growth into new territories and industries to supercharge omnichannel customer experiences for our clients.”
In the business of developing advanced voice AI technology to assist businesses in solving B2C communication challenges across a range of different industries, the Singapore-based start-up has experienced exponential growth over the last year. More than 200 companies around the world use its platform to supercharge their customer experience by augmenting human agents with AI voice assistants to maximize profits, efficiency and scalability.
Proceeds from the investment round will go to bolstering its next phase of growth by doubling its headcount and creating highly specialized jobs in the technology sector across the region, serving more clients and increasing its global presence.
Commenting on the success, Nicolas du Cray, Partner at Cathay Innovation, said, "We have been looking to invest in companies using AI to reimagine the customer experience. Through its global first approach and rapidly growing TAM, AI Rudder's position within the rapidly growing global conversational AI marketplace fit squarely into our thesis. We are incredibly fortunate to have the opportunity to help AI Rudder as they revolutionize the customer experience for the world's brands."